Make sure the HASP is connected to the PC. When the HASP Key is recognized, but the Sentinel License Manager service fails to start properly.
#SENTINEL LDK LICENSE MANAGER PC#
Network Version only: the Client PC does not recognize the Server PC that the dongle key is connected to. When the HASP Key is not plugged in to the PC. Sentinel HASP key not found (H0007) Objective Cause of Error > Re-install Marvelous Deisnger using the Network version's installer. Make sure the correct version of Marvelous Deisnger is installed.Įx> Purchased the Network version, but used the Stand-Alone version's installer. installed the Stand-Alone version for a Network dongle key, and vice versa) (This occurs when the wrong version of Marvelous Deisnger is installed - i.e. If this does not work, ask your Network Administrator to confirm the Port communication status between the Server and Client.Ĭheck whether the 1947 Port is being used by another program.ĭespite the dongle key has been recognized, the Feature ID of the program and the Feature ID of the dongle key are different. You are able to check the version under Diagnostics.Ĥ. If this does not solve the problem, check both versions of the Server and Client PC’s HASP Drivers. If the status is ‘Started’, right click and select Restart.ģ. If the status is not ‘Running’, right click and select Start. In the Service window that follows, check whether or not the status of the ‘Sentinel LDK License Manager’ is ‘Running’. The Server and Client PCs are unable to communicate with each other.ġ. Communication error between local and remote Sentinel HASP License Managers (H0040) Cause of Error